Support

Talk to the founder, not a ticket queue

Setting up or have a question? We usually reply within a few hours.

Email support WhatsApp

Email

connect@talonoid.com
Support & general questions.

Founder onboarding

sridhar@talonoid.com
WhatsApp / call: +91 90436 31067

In-app guide

Every install includes a full Guide + FAQ inside the app, plus setup steps on the Home dashboard.

Getting started

Live in minutes — no code.

Install Pilot

Add Pilot from your store, then open it from your Shopify admin under Apps.

Build your finder & recommendations

Add a question or two on the Finder page; choose your recommendation sets on the Recommendations page.

Turn on the app embed

In your theme editor → App embeds, enable Pilot. The launcher appears on your storefront.

FAQ

Does Pilot slow down my store?

No. Pilot loads a small script only when a shopper opens the launcher, and fetches products on demand from Shopify. There's no impact on your page's initial load.

Do I need a developer?

No. Everything is built in the admin and enabled with a one-click theme app embed — no theme code.

Where do the products come from?

Live from Shopify's own storefront endpoints at view time — your collections, product recommendations and product data. Pilot keeps no copy of your catalogue.

What happens if I uninstall?

The launcher and analytics stop immediately. Your products and collections are never modified. All your Pilot data is deleted after uninstall.